Solo Home
Help & support

We’ve got you.

Real humans answer within 2 business days. For anything urgent, please use the crisis lines below — Solo is not an emergency service.

In an emergency?

Call 911 for immediate danger or 988 for mental-health crisis (call or text).

Email support@solo.momTap to open your mail app

Common requests

Account deletion: You can delete your account and all data instantly from your profile (Danger zone → Delete account). No email required.

Privacy & data: See our Privacy Policy and Terms.

For Apple / Google reviewers

App Review guide

Everything a store reviewer needs to exercise Solo end-to-end. Internal teams: paste the relevant pieces into App Store Connect → App Review Information.

Demo account
Email
appreview@solo.mom
Password
SoloReview!2026
  1. Open the app and tap Log in.
  2. Enter the email + password above and check the 18+ box.
  3. To exercise Sign in with Apple, use the Apple button on the login screen with any Apple ID.
  4. The account is pre-seeded with a profile, saved resources, and one community post for hide/report flows.

Screens to test

Offline behavior
  1. Open the app and sign in with the demo account.
  2. Enable Airplane Mode (or disable Wi-Fi + cellular).
  3. Confirm the “You’re offline” pill appears at the top of the screen.
  4. Cached pages (Home, Hotlines) still render. Re-enable network to confirm the pill disappears.
Reporting & safety flows
  1. Community: tap the … menu on a post → Hide or Report.
  2. Resource pages (e.g. Shelters): scroll to the listings-feedback card → Report inaccurate info.
  3. Quick-exit: any page footer → Quick exit button redirects away instantly.
  4. Account deletion: Profile → Danger zone → type DELETE.

Reviewer questions? Email support@solo.mom. We respond within 1 business day for store reviews.